HOW WE PROCESS YOUR PERSONAL INFORMATION

As we provide you with our services on the website or application, we collect, use, store, generate or disclose to third-parties (hereinafter collectively referred to as “process”) your personal information for the following purposes:

1) To sign up for the Service

1. Categories of your personal data we process: Bandai Namco ID, nickname, regions, state/province, phone number, selected game, Membership No, location information, and Service Usage History.
   We collect the name, residential address, gender, date of birth, List of services in use and email address from Bandai Namco Entertainment Inc. by referring to your Bandai Namco ID.
   If you do not provide this personal information, we are not able to provide you with the service.
   We collect this personal information directly from you via our website or application.
2. Lawful basis: the processing is necessary for the performance of a contract.
3. Period for which we store your personal data: During the service provision period.
4. Recipients we disclose your personal data to: Our server hosting partners in the U.S.A., our contractors that assist us in providing our service in your country and our Japanese and overseas group companies.
   In the event that we transfer your data to an entity located outside your country, we protect your rights with personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipients contractual obligations to ensure an adequate level of data protection.

2) To provide, maintain, protect, and improve existing services and develop new services

1. Categories of your personal data we process: Device information(which includes operation system, hardware information, type and set-up of browser and use information of website or application), Log information(which includes log data, use time, internet protocol address, cookies and web beacons), Service usage history(which includes gameplay contents, performance data), and answers to questionnaires.
   It is voluntary to provide answers to questionnaires, but if you do not provide personal information (excluding answers to questionnaires), we are not able to provide, maintain, protect, and improve this service.
   We collect this personal information directly from you via our website or application.
2. Lawful basis: the processing is necessary for the performance of a contract and for the purpose of our legitimate interest, i.e. to improve and expand this service for our customers.
3. Period for which we store your personal data: During the service provision period.
4. Recipients we disclose your personal data to: Our server hosting partners in the U.S.A., our contractors that assist us in providing our service in your country and our Japanese and overseas group companies.
   In the event that we transfer your data to an entity located outside your country, we protect your rights with personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipients contractual obligations to ensure an adequate level of data protection.

3) To respond to inquiries from the users

1. Categories of your personal data we process: Membership No., your name, email address, regions, game title, type of inquiry, detail of inquiry.
   If you do not provide this personal information, we are not able to respond to you.
   We collect this personal information directly from you via our website or application.
2. Lawful basis: the processing is necessary for the performance of a contract or necessary in order to take steps at your request prior to entering into a contract.
3. Period for which we store your personal data: During the service provision period.
4. Recipients we disclose your personal data to: Our server hosting partners in the U.S.A., our contractors that assist us in providing our service in your country and our Japanese and overseas group companies.
   In the event that we transfer your data to an entity located outside your country, we protect your rights with personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipients contractual obligations to ensure an adequate level of data protection.

4) To analyze your use of our service in order to generate insight that is useful for marketing:

We may not use your personal data for automated decision making.

To Whom We Disclose Your Personal Data to Outside of Japan

For this service, the country where the recipient is located and personal data protection systems are as follows:
U.S.A.　https://www.ppc.go.jp/files/pdf/USA_report.pdf
California　https://www.ppc.go.jp/files/pdf/california_report.pdf
The recipients are subject to personal data protection regulations of their country.
We may also disclose your personal data to our affiliates located outside of Japan, and local sales agencies who hold events that you intend to participate in.
We cannot determine the country where data recipients are located in because the country is dependant on the event that you intend to participate in and the questionnaires that you answer.
However, the locations of our affiliates are [here].

Security of Personal Data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we appropriately limit access to your personal data to those employees, agents, contractors, and other third parties who have a business necessity. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have also established procedures to deal with any suspected personal data breach and will notify you and any applicable regulatory bodies when we are legally required to do so.

Amendments

We will follow appropriate procedures in accordance with laws when we amend this privacy policy.

INQUIRY

For further information and inquiry, contact:
Privacy Manager ppolicy@bandai.co.jp
BANDAI CO., LTD.

TCG+ Contact Information
https://www.bandai-tcg-plus.com/contact

TAK Games
+61 426 662 189
16 Dibbil St, Chermside West Qld 4032

LET'S PLAY GAMES
+61 2 8763 0855
Warehouse B, 4 Burilda Close Wetherill Park NSW 2164

You have the right to access the personal information we hold about you, as well as the right to request its correction. If you wish to exercise these rights or file a complaint with us, please contact us using the information provided above.

1. Notice at Collection Regarding the Categories of Personal Information Collected

1) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To sign up for the Service

2) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To provide, maintain, protect, and improve existing services and develop new services

3) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To respond to inquiries from the users

4) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To analyze your use of our service in order to generate insight that is useful for marketing:

Categories of your personal data we collect

Categories of personal data are the same as above, that have been collected in the preceding 12 months.

Categories of your personal data and third party we disclose

Recipients and categories of personal data we disclose are the same as above, that have been collected in the preceding 12 months.

Use or disclosure of sensitive personal information

(1) We do not use or disclose your sensitive personal information.
Your Bandai Namco ID and its password are managed by Bandai Namco Entertainment Inc.

Sale or Sharing of Personal Information

(1) We shall not sell or otherwise share your personal data in the future, and have not sold or otherwise shared your personal data in the preceding 12 months.
(2) We do not have actual knowledge that we Sell or Share personal information about residents who we know are younger than 16 years old.
Under the CCPA, "Sell" means disclosing by electronic or other means, a consumer's personal information to a third party for monetary or other valuable consideration, and "Share" means sharing a consumer's personal Information to a third party for cross-context behavioral advertising.
Opt-out rights can be exercised by clicking on the "Do Not Sell or Share My Personal Information" link.

2. CHILDREN'S PRIVACY

We do not collect and store personal information about a Child (in this provision, we call the children under 13 years old) if a Child submits this information without prior parental consent. If we discover that we've unintentionally collected information from a Child in a way that does not meet COPPA requirements, we will delete the information immediately.

3. CONTACT US

Please contact us by email if you have any questions or concerns about the information we hold about you.
e-mail address ppolicy@bandai.co.jp